Equinox Brighton - Fulfilling Lives Multiple & Complex Needs Team


The team is part of a nationwide Big Lottery initiative, designed to effect positive change on several levels, in the area of multiple and complex needs.

For the individual: People with multiple and complex needs are able to better manage their lives through access to person centred and coordinated services. Our focus is on people with complex needs who are experiencing at least three of the following: homelessness; reoffending; substance misuse; mental ill health.

For services: Services are more tailored, better connected and will empower users to take full part in effective service design and delivery.

Learning: Shared learning and the improved measurement of outcomes for people with multiple and complex needs will demonstrate the impact of service models to key stakeholders. A strong action learning element features, to demonstrate the impact of this approach and influence practice and system design.


The team is based at Community Base, central Brighton.


Service users and local stakeholders have identified dual diagnosis and women with complex needs as priorities in Brighton and Hove. Two clinical staff have been seconded in from the NHS to work with these clients. A Service Improvement Officer works with the Area Lead and Project Consultant team to review services and create action plans to improve them.

Service user engagement is core to the project and the Project Consultants have created and use service user panels, to enable consultations to feed in to every level of work. The service user panel meet weekly. They've developed questions to gather data. They go out to local services to consult with service users, feeding back the results of their research into the team.




Scott Crossley, Team Leader
Tel: 01273 773 933
Mob: 07958596912
Freephone: 0800 149 819
Email: scrossley@pavilions.org.uk      


Area Lead, Brighton & Hove: Claudine Murray/Holly Davis
Tel: 01273 773 933
Mobile: 07469 147 577
Email: libby.carter@sefulfillinglives.org.uk

map loading...